Customer Wow Agent

Duties & Responsibilities

• Communicate effectively with leads / customers over IM chat / email / phone
• Follow-up with customers
• Coordination with various teams
• Update status & reports
• Collate leads from online and offline sources

Job Requirements

• First and foremost - A People Person!!
• Excellent communication skills (verbal English & Hindi, written English)
• Patient listener
• Energetic
• Courteous mannerism
• Friendly attitude
• Creative thinking
• Quick thinking
• Required to rapidly research and troubleshoot
• Interpersonal Skills
• Basic computer operating skills