Customer Wow Agent

Communicate effectively with leads / customers over IM chat / email / phone

Follow- up with customers

Coordination with various teams

Update status & reports

Collate leads from online and offline sources

First and foremost - A People Person!!

Excellent communication skills (verbal English & Hindi, written English)

Patient listener

Energetic

Courteous mannerism

Friendly attitude

Creative thinking

Quick thinking

Required to rapidly research and troubleshoot

Interpersonal Skills

Basic computer operating skills