Customer Support Executive International Voice Process

Key Responsibilities:

• Handle inbound/outbound customer queries and concerns for international clients.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Resolve customer issues efficiently via voice or chat support.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Ensure customer satisfaction and maintain high service quality standards.

Required Qualifications & Skills:

• Education: Graduation (Any stream)
• Experience:
• Fresher: Welcome to apply
• Experienced: Minimum 1 year in International Voice Process (Customer Support)
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in a dynamic, fast-paced environment.
• Customer-first attitude with a focus on quality support.:

Shift & Work Schedule:

• Shifts: Rotational (including night shifts)
• Work Days: 5 days a week
• Weekly Offs: 2 rotational offs

Perks & Benefits:

• Two-way cab facility
• Professional growth opportunities
• Positive and inclusive work environment

Note:

• Only immediate joiners are preferred