Customer Support Executive

1. Process: Expedia (Voice Process)

Job Role: Customer Support Executive (Voice)

Key Responsibilities:

• Handle inbound/outbound customer calls related to travel services
• Assist customers with bookings, cancellations, and queries
• Provide accurate information and ensure high customer satisfaction
• Maintain quality standards and adhere to process guidelines

Eligibility Criteria:

• Minimum 6 months of experience in domestic or international voice process
• Good communication skills in English
• Ability to work in a fast-paced environment and rotational shifts

Compensation:

• CTC: ₹32,000 per month
• In-hand: Approx. ₹27,000

2. Process: Etihad (Non-Voice / Semi-Voice Process)

Job Role: Customer Support Executive (Chat/Email/Semi-Voice)

Key Responsibilities:

• Handle customer queries via chat, email, or semi-voice channels
• Provide timely and accurate resolutions
• Maintain quality and productivity benchmarks
• Ensure excellent written and verbal communication

Eligibility Criteria:

• Minimum 6 months of experience in chat, email, or semi-voice process (domestic/international)
• Strong written and verbal communication skills
• Basic computer knowledge and typing skills

Compensation:

• CTC: ₹30,000 per month
• In-hand: Approx. ₹25,000

How to Apply:

Interested candidates can apply directly or share their resume at: [[HIDDEN TEXT] /9084927797]