AX

Customer Support ( Banking Voice process )

Axis Services
Hyderabad4-7 LPA Posted 6 Aug 2025
FULL TIME
Bpo
Account Handling
Voice Process
Call Center

Job Description

Roles & Responsibilities:

  • Handle inbound and outbound customer calls related to banking services
  • Resolve queries related to accounts, transactions, debit/credit cards, and other banking products
  • Maintain a high level of professionalism and accuracy in customer interactions
  • Follow security protocols and ensure customer data confidentiality
  • Log all customer interactions in the system accurately
  • Escalate complex issues to appropriate departments when required

Why Join Us:

  • Opportunity to work with top banking clients
  • Job stability with timely salary payouts
  • Full training provided for freshers
  • Two-way cab facility (if applicable)
  • Supportive and professional team environment

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