Customer Support Associate
Job Description
Location: Malad, Mumbai
Date of Joining: 26th February 2026
Department: Customer Service – International Voice
Why Join Us
Looking to build a strong career in the international customer service domain
Here's your opportunity to work with a leading global organization, earn attractive incentives, and grow in a fast-paced professional environment!
If you have international voice experience and excellent communication skills, we want to hear from you!
Salary & Rewards
- CTC: Up to 5.5 LPA
- In-hand Salary: 36,000 per month
- Performance Incentives (PMS): 0 – 9,000 per month
- Additional company benefits as per policy
- Career growth opportunities within the organization
Earn more with your performance and unlock higher incentives!
Your Role & Responsibilities
- Handle inbound and outbound customer calls professionally
- Provide technical assistance for broadband and voice-related concerns
- Troubleshoot and resolve customer issues efficiently
- Deliver exceptional customer service and maintain quality standards
- Meet individual and team performance targets
- Follow compliance and company guidelines
Eligibility Criteria
- Minimum 6 months of International Voice experience (mandatory)
- Excellent communication skills in English
- Comfortable working in rotational shifts (including night shifts)
- Basic technical troubleshooting knowledge preferred
- Immediate joiners preferred
Key Skills
- Strong verbal communication
- Active listening & problem-solving abilities
- Customer-focused mindset
- Basic understanding of networking/broadband concepts
- Ability to work in a target-driven environment
What Makes This Role Exciting
Work with a globally recognized brand
Competitive salary + performance incentives
Fast-track career growth
Professional and supportive work environment
Opportunity to enhance technical & communication skills
Call Now: 7710817189
Email Your CV: [HIDDEN TEXT]