Customer Success Executive

Key Responsibilities:

Lead Handling

• Call inbound leads to understand their requirements thoroughly
• Pass lead information accurately to senior sales staff

Meeting Coordination

• Schedule meetings between prospects and sales managers

Proposal Management

• Prepare and send quotations to clients
• Follow up on proposals to drive deal closure

Lead Generation

• Generate new leads through cold emails and cold calls

Relationship Building

• Build and maintain strong relationships with clients to foster trust and loyalty

Customer Satisfaction Support

• Assist in ensuring high customer satisfaction throughout the sales process

Requirements:

• Strong communication and presentation skills
• Passion for technology and innovation
• Eagerness to learn and adapt in a fast-paced environment
• No prior experience required – freshers encouraged to apply
• Bachelor's degree or equivalent qualification