Customer Service - Sales

Key Responsibilities

• Achieve defined business targets by acquiring new customer relationships and maintaining existing ones.
• Identify potential markets and target areas to generate prospective business opportunities.
• Pre-screen customer segments in accordance with organizational policies and eligibility norms.
• Ensure timely login of applications and monitor end-to-end disbursement processes.
• Maintain high levels of customer satisfaction by understanding customer needs and offering suitable cross-sell products.
• Execute sales promotion and marketing activities to enhance customer engagement and build brand visibility.
• Build and maintain strong internal and external stakeholder relationships to strengthen brand presence.
• Ensure vendor empanelment and cultivate partnerships with newly onboarded vendors.
• Develop and manage strong distribution channels to support business growth.
• Ensure compliance with all internal audit guidelines and regulatory norms including RBI regulations.

Educational Qualification

• Graduate in any discipline