Customer Service Executive(tamil voice process)

Description

We are seeking enthusiastic individuals for the position of Customer Service Executive in a Tamil voice process. This role is ideal for freshers/entry-level candidates who are passionate about customer service and want to start their career in a dynamic environment.

Responsibilities

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain a positive and professional attitude towards customers at all times.
• Document customer interactions and feedback in the CRM system.
• Collaborate with team members and other departments to enhance customer satisfaction.

Skills and Qualifications

• Fluency in Tamil (spoken and written) is mandatory.
• Strong communication skills in English.
• Ability to handle customer complaints and provide appropriate solutions.
• Basic computer skills, including familiarity with CRM software and MS Office.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

with regards,

shalini r

9150358104