Customer Service

Role Responsibilities:

1. Achieve business targets by acquiring new client relationships through digital channels.
2. Proactively understand customer needs and cross-sell multiple products to meet requirements.
3. Collaborate with internal/external teams (Contact Center, Business teams, Aggregators) to ensure timely service.
4. Execute all campaigns and activities as planned by the Digital Sales Manager, ensuring customer satisfaction.

Job Requirements:

1. Graduate in any discipline.
2. Minimum 1–2 years of experience in Offline/Online Channels or Home Loan/Affordable Housing Finance sales.
3. Knowledge of financial products (Home Loans, Mortgages) and statutory compliance.
4. Postgraduate qualification is optional.