TATalent Acquaintance
Customer Relationship Executive
Jaipur ₹3-10 LPA Posted 2 Sept 2025
FULL TIME
Data Management
Sales Support
Account Management
Conflict Resolution
Customer Relationship Management
+2 more
Job Description
- A Customer Relationship Executive is responsible for building and maintaining strong, long-term relationships with customers.
- The primary goal is to ensure customer satisfaction and loyalty by acting as a main point of contact.
- This involves proactively engaging with customers to understand their needs, provide support, and resolve any issues or complaints.
- The executive is responsible for managing a portfolio of accounts, processing customer inquiries, and ensuring that their needs are met effectively and efficiently.
- The role requires a deep understanding of the company's products and services to provide expert advice and solutions.
- A key part of the job is identifying opportunities for upselling or cross-selling and collaborating with sales and marketing teams.
- The position requires excellent interpersonal skills, a customer-centric mindset, and strong problem-solving abilities.