Customer Executive - International Voice Process

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Address customer inquiries, complaints, and support issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction by providing effective solutions.
• Meet performance targets and adhere to quality standards.

Requirements:

• 2 months to 2 years of experience in a BPO or customer service role.
• Excellent verbal communication skills in English.
• Ability to work in a fast-paced environment and multitask effectively.
• Willingness to work in the 1 PM to 10 PM shift.
• Positive attitude and customer-first approach.

What We Offer:Permanent employment with growth opportunities.

• Supportive and collaborative work environment.
• Training and development programs to enhance your skills.
• Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process
• Mandatory Key Skills - voice process,customer service,customer support,technical support,tele calling,inbound Calling,International Voice Process.