KO

Customer Care

Kokilaben Dhirubhai Ambani Hospital
Mumbai3-12 LPA Posted 18 Jun 2025
FULL TIME
billing process
patient registration
Query Resolution
appointment scheduling
Customer Service

Job Description

  • Handle customer queries efficiently by answering and resolving them in a timely manner.
  • Manage doctor appointment scheduling and ensure the smooth flow of patients.
  • Oversee the patient registration process, ensuring all information is captured accurately.
  • Facilitate the billing process for patients, ensuring correct invoicing and payment.
  • Coordinate with various departments to streamline operational activities and improve patient experience.
  • Provide assistance and support to both patients and staff in various operational tasks to ensure efficient hospital functioning.
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