CRBG Service - Mumbai

> Regular review of open complaints and ensure response time and its closure as per SLAs

> Achieve Revenue generation targets.

> Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.

> Maintain Customer i-base hygiene and regularly update end user data in system

> To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.

> Ensure timely submission processing of Invoices of Channel Partners, return of defective spares, warranty other claims settlement.

> Competitors and market feedback on time to HQ.

> System and process implementation at all channel partners