Counter Sales professional

Key Responsibilities:

• Customer Assistance: Assist customers at the counter by addressing queries and providing effective resolutions.
• Information & Guidance: Ask relevant questions to understand customer needs and provide necessary information about products or services.
• Order Management: Record customer orders accurately, provide appropriate quotations, and maintain all related details in the system.
• Customer Courtesy: Treat all customers with respect, patience, and professionalism to ensure a positive experience.
• Data Management: Maintain detailed records of customer information, orders, pricing, and quotations, ensuring easy retrieval when needed.
• Follow-up & Problem Resolution: Follow up on customer orders, resolve issues proactively, and ensure overall customer satisfaction.
• Quotation Provision: Prepare and provide accurate quotations for products or services as required.