Counsellor

Role Purpose:

The SSAO plays a key role in student enrolment, onboarding, and providing a seamless and satisfying student journey at AESL.

Key Responsibilities:

• Achieve sales targets via counselling and cross/up-selling AESL programs.
• Ensure timely fee collections.
• Handle administrative tasks for student onboarding and journey.
• Deliver exceptional customer service to students and parents.
• Maintain compliance and process adherence.

Key Requirements:

• Strong interpersonal and persuasive sales skills.
• Proficiency in MS Office, email communication, and CRM tools.
• Fluency in English and regional languages.

Preferred Qualifications & Experience:

• Bachelors degree (BTech/MBA/Masters in Psychology/Education preferred).
• Experience in educational counselling or B2C sales.

Key Interactions:

• External: Students, Parents, School Representatives
• Internal: Academic/Non-Academic Teams, Regional Sales, and Support Teams