Contract operations specialist

Key Responsibilities

• Process all incoming revenue-generating contracts according to established procedures.
• Create and maintain accurate customer accounts in SAP.
• Support activities related to customer account management, contract validation and execution, order processing, and product provisioning.
• Acquire and maintain a solid understanding of the complete contract process.
• Respond to incoming queries and provide timely status reporting.
• Collaborate with internal teams, including Sales, Legal, Credit, and Deal Desk, to ensure smooth contract processing.
• Participate in quarter-end activities, system testing, business continuity, and projects.
• Adhere to company procedures and processes to maintain compliance and efficiency.

Qualifications / Requirements

• 1–2 years of relevant experience in contract operations, order management, or quote-to-cash processes.
• Bachelor's degree or equivalent experience.
• Familiarity with SAP, MS Word, Excel, and Outlook.
• Ability to work across multiple time zones (APAC / EMEA / NA) as needed.
• Strong multitasking, prioritization, and accuracy skills.
• Excellent interpersonal and communication skills.
• Understanding of commercial-level contract processes and compliance requirements.