Content & Education Specialist

• Catalogue and classify new e-Resources (ejournals, ebooks, databases, training materials)
• Contribute to maintenance and development of the Knowledge Gateway/Portal.
• Enrich e-Resources and training resources as specified by usage statistics and stakeholder management.
• Partner with technology vendors and information providers to deliver needs-based training and content to be easily distributed to various customer groups.
• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching.
• Conduct regular assessments and evaluations of content and training programs to ensure their effectiveness and make necessary improvements.

Role Requirements:

• Strong knowledge/experience in information management systems and link resolver technologies.
• Demonstrated knowledge of biomedical classification and indexing systems.
• 3-5 years of work experience in a corporate (pharmaceutical, technical or medical) Information Centre.
• Strong domain knowledge in one or more core published information areas such as, Copyright, Competitor Intelligence, Biomedical Literature, Patent, Chemistry or Commercial resources.
• Strong networking skills to building synergies with other content and training teams.
• Proven ability to work with key stakeholders to identify gaps in information needs.

Desirable Requirements:

• Good analytical skills, good information science and technology skills.
• Proven talent to work independently & excellent interpersonal and communication skills.
• Experience in conducting user needs assessments.