Contact Center Consultant

Must-Have

Unified Communication Manager; Contact Center

Good-to-Have

• MS Telephony; Cisco WebEx; Genesys Contact Center; Solution; Design & Implementation

Responsibility of / Expectations from the Role 

1 Excellent Communication and Articulation Skills

2 System Design Expertise

3 Understanding of Telecom business processes

4 Result Orientation to close the design

5 Eyes for details – follow up tracking