Contact Center Consultant

Must-Have

Unified Communication Manager; Contact Center

Good-to-Have MS Telephony; Cisco WebEx; Genesys Contact Center; Solution; Design & Implementation

SN Responsibility of / Expectations from the Role 

• Excellent Communication and Articulation Skills
• System Design Expertise
• Understanding of Telecom business processes
• Result Orientation to close the design
• Eyes for details – follow up tracking