Consultant/ Senior Consultant Servicenow

• Responsible for the technical specification and implementation of the SNOW platform
• Provide expertise on all technical questions related to development on SNow
• Develops the technical solutions, implements them and performs the component integration tests Understand the business needs and the needs to standardize processes, and build this into the design
• Understand the large scale thinking and approach needed for success of the project
• Expertise level understanding of SNow required
• Expertise level programming skills

Desired Profile:

• B.Sc / B.Tech degree in Computer Science / IT or equivalent preferred
• ServiceNow development and Administration experience between 4+ Years.
• Significant experience with ServiceNow implementations
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
• Strong communication, Strong presentation and writing skills
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Experience with extending the ServiceNow schema to custom applications
• Exposure to ServiceNow platform capabilities and modules like Sec Ops, GRC etc.
• Understands technical and functional design requirements related to ServiceNow.
• Create and manage scripts and workflow.
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• A fundamental understanding of ITSM, ITIL or CMDB
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
• Experience presenting and conducting demo reviews with client stakeholders
• Experience creating and maintaining business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, and Flow Designer Flows.