AX

Collections Manager – Debt Management

Axis Finance Afl
Panipat4-9 LPA Posted 23 Mar 2026
FULL TIME
Debt Management
Team Handling
Negotiation Skills
Compliance Management
collections management

Job Description

  • To achieve collection targets assigned to the territory by meeting collection target assigned to individual
  • Managing Field Collection agencies / tele-calling team to help improve resolution rates for pre-write-off accounts and money collection on write-off
  • Control portfolio in terms of bucket flows. Handle customer issues escalations Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force
  • Undertake regular & timely agency reviews/tele-calling team reviews to help increase engagement levels and improving upon performance
  • Continuously monitoring collection agencies to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Development and management of outsourced collection agencies for optimal results at the best cost

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