Collections Manager

Key Responsibilities

Collections Management

• Oversee and drive collections flows and recovery performance for allocated portfolios
• Analyze collection trends and implement strategies to optimize recoveries
• Develop and manage field collection channels effectively

Team Leadership & Mentorship

• Lead, mentor, and manage the collections team to achieve targets
• Monitor team performance and provide guidance for improvement

Compliance & Operations

• Ensure adherence to organizational policies and regulatory guidelines
• Manage field operations to consistently deliver recovery targets
• Coordinate with internal stakeholders for smooth operations