Collections Manager

Job Role :-

• Responsible for Bkt Collection, w-off recovery in lending portfolio.
• Managing a Team of Collection Associate and Collection Officers.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Specific focus on Non starters and daily visit on delinquent customers. Recommending legal actions for critical cases. No delay in deposition of money.

Key Responsibilities :-

• Responsible for collection efficiency on timely manner, thus delivering targeted performance.
• Responsible for Effective Cost Management.
• Understanding & Managing Healthy Portfolio.

Mandatory skills :-

• Graduate or Post Graduate in Marketing or any other field
• 5 - 7 yrs experience in Secured/Unsecured products financing is a must. Good communication and pleasing personality.