Collections Executive - Retail MFB

Role Responsibilities:

• Supervise area-wide retail MFB collection operations and staff performance.
• Design and implement effective recovery and collection strategies.
• Resolve high-level delinquency and customer escalation cases.
• Prepare detailed reports on collections and portfolio performance.

Job Requirements:

• Graduate or Postgraduate in any discipline.
• 5–7 years of experience in retail collections or recovery operations.
• Strong leadership and vendor management capabilities.
• Proficiency in delinquency analysis and compliance reporting.