Collection (TPA) - Senior Executive

Job Summary:

The Collection (TPA) - Senior Executive is responsible for managing collections through third-party agencies (TPAs), ensuring recovery of dues within the specified timelines, and maintaining compliance with organizational and regulatory standards. This role involves close coordination with internal teams and external collection partners to drive efficiency and meet recovery targets.

Key Responsibilities:

• Handle and monitor third-party collection agencies for effective recovery
• Ensure timely follow-up with defaulters and reduce outstanding dues
• Analyze and track TPA performance and maintain regular MIS reports
• Collaborate with legal and compliance teams on escalated recovery cases
• Maintain proper documentation and records of communications and settlements
• Ensure collection practices are aligned with regulatory and company policies
• Provide regular updates to management on collection status and risks
• Work on improving recovery strategies and agency productivity