Collection Tele caller

We are seeking a Collection Tele caller to join our team. In this role, you will be responsible for contacting customers to facilitate the recovery of outstanding payments. The ideal candidate will possess excellent communication skills, a professional demeanor, and a basic understanding of computer operations.

Key Responsibilities

• Contact customers via telephone to remind them of overdue payments and negotiate repayment plans.
• Maintain accurate and detailed records of all collection activities and customer interactions.
• Follow up with customers on payment commitments.
• Address customer queries and concerns regarding their outstanding dues.
• Collaborate with the team to achieve collection targets.
• Adhere to company policies and procedures regarding debt collection practices.

Qualifications

• Education: Graduate (any discipline).
• Computer Skills: Basic knowledge of computer operations.
• Language Proficiency: Bengali & Hindi: Must be fluent in speaking.
• English: Average proficiency (speaking).
• Personal Attributes: Smart and presentable with a professional approach.
• Strong interpersonal and communication skills.
• Ability to work effectively in a target-driven environment.