JAJana Small Finance Bank
Collection Officer
Navi Mumbai ₹50K-4 LPA Posted 19 Jun 2025
FULL TIME
Collections
Collection Officer
Debt Recovery
Recovery
Job Description
Description
We are seeking a motivated and detail-oriented Collection Officer to join our team. The ideal candidate will be responsible for managing the collection of overdue accounts, ensuring timely payments, and maintaining positive relationships with clients.
Responsibilities
- Conducting collection activities for overdue accounts
- Maintaining accurate records of collections and payments
- Communicating with clients regarding their outstanding balances
- Negotiating payment plans and settlements
- Preparing reports on collection activities and outcomes
- Collaborating with the finance team to ensure accurate billing and account information
- Following up on payment commitments and ensuring compliance
Skills and Qualifications
- Strong communication and negotiation skills
- Ability to manage time effectively and prioritize tasks
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Knowledge of collection laws and regulations in India
- Experience with accounting software and databases
- Strong analytical and problem-solving skills
- Attention to detail and accuracy in record-keeping