TA

Collection Manager

Tata Capital
Pune4-10 LPA Posted 8 May 2025
FULL TIME
Finance
Collections
Collection Management
Debt Recovery
Budgeting
+1 more

Job Description

  •  Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
  • Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
  • Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
  • Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
  • Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
  • Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
  • Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
  • Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
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