IN

Cluster Head

Indusind Bank
Vadodara6-13 LPA Posted 26 Nov 2025
FULL TIME
Manpower Planning
Training Management
Business Development
Customer Service
Client Acquisition
+1 more

Job Description

  • Support in achievement of business goals and targets by building a strong business network
  • Understand competitive landscape and market dynamics and provide necessary feedback to product teams
  • Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services
  • Ensure pricing, business process & policies are in organizations best interest
  • Responsible for building networks to sell multiple products, across locations
  • Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Conduct regular business reviews with team to ensure strategies are well executed
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Cultivate relationships with individual and corporate customers
  • Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels
  • Develop and implement livelihood advancement and community development initiatives
  • Bring out the best of branches personnel by providing training, coaching, development and guidance
  • Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency
  • Collaborate with other branch departments and functions to provide products and service offerings to the customer                                                        
  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically
  • Attract & retain best-in class talent to meet Bank's rapid growth targets
  • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction

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