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Job Description
Key Responsibilities: Study Management Documentation:
- Follow SOPs and Work Instructions: Adhere to all applicable departmental Standard Operating Procedures (SOPs) and Work Instructions.
- Task Management: Complete day-to-day tasks to ensure quality and productivity while meeting timelines as required.
- Data Document Management: Support in managing study documents and maintaining trial master file (TMF) documentation. Ensure compliance with eTMF management practices.
- System Management: Manage clinical systems (CTMS, IWRS, EDC, etc.) and user access.
- Study Database Support: Assist in maintaining study databases, ensuring they are up-to-date and accurate.
Team Collaboration Communication:
- Study Team Support: Provide support to the study team with data review and resolution of issues. Track and follow up with Clinical Research Associates (CRAs) for outstanding items.
- Communication Management: Manage internal and external communications related to the study, ensuring timely updates and escalation when necessary.
- Facilitate Meetings: Support team communication by setting up meetings, documenting meeting minutes, and ensuring proper distribution.
- Vendor Management Oversight: Assist with vendor management, including tracking vendor performance and ensuring payments are processed for sites and vendors.
Project Management Compliance:
- Timelines Milestone Updates: Update project timelines, milestones, and trackers within project management tools, ensuring alignment across the team and escalating any risks.
- Risk Identification Resolution: Use the Xcellerate Risk Identification Issue Resolution (XRIM) tool to manage and follow up on outstanding action items and protocol deviations.
- Compliance Metrics Support: Actively monitor compliance metrics related to TMF, CTMS, and project health. Ensure study teams are in compliance with training and project requirements.
Study Planning Documentation Support:
- Study Plans Documentation: Assist Functional Leads in drafting project plans and coordinating review, feedback, and execution between the study team and clients.
- WISER Moments Support: Help maintain WISER moments and contribute to study planning and process improvement efforts.
Additional Responsibilities:
- Process Improvement: Contribute to process improvement opportunities and assist in the implementation of new or revised processes and procedures.
- Cross-Functional Support: May assist with additional cross-functional tasks as required by the project.
Qualifications: Required:
- Education: Bachelor s degree or equivalent experience in a related field (Life Sciences, Healthcare, etc.).
Experience:
- Previous experience in clinical trial coordination or a related field (clinical operations, project management, etc.).
- Knowledge of clinical trial processes and clinical systems (CTMS, EDC, IWRS, etc.).
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
- Strong organizational skills with an ability to track and report metrics according to deadlines.
Preferred:
- Certifications: Clinical Research Coordinator (CRC) certification or similar credentials are a plus.
- Experience with Vendor Risk Management: Experience in vendor management and risk identification/management is beneficial.
What You Will Get:
- Competitive Compensation Package based on skills and experience.
Comprehensive Benefits Package including:
- Health insurance (Medical, Dental, Vision)
- Life Insurance, STD/LTD
- 401(K) plan
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Employee Stock Purchase Plan (ESPP)
- Company bonus (where applicable)