Client Servicing Professional

Key Responsibilities:

• Client Management: Manage clients end-to-end, building and maintaining long-term relationships. Attend client meetings, interact via phone/email, and understand client needs accurately.
• Solution Ideation: Create presentations, conceptualize solutions, and develop ideas in line with client briefs. Guide clients in selecting the right solutions.
• Event Planning & Execution: Brief and coordinate with operations teams, manage vendor collaborations, and ensure timely setup and execution of events globally. Travel onsite as required to manage events.
• Financial Management: Prepare cost estimates, invoices, and follow up on payments to ensure timely collections.
• Project Management: Handle multiple key accounts and events simultaneously, ensuring all deadlines, specifications, and quality standards are met.
• Market Research & Trend Analysis: Research industry trends, events, and publications to identify innovative ideas and solutions for clients.
• Reporting & Communication: Provide weekly schedules, updates, and feedback to higher management about client needs and project progress.
• Problem Solving: Address client objections, resolve concerns, and advise management on strategies to meet client expectations effectively.