SESeven Consultancy
Client Service Manager
Mumbai ₹2-4 LPA Posted 16 Dec 2025
FULL TIME
Client Relationship Management
Customer Interaction
Record Management
Documentation Skills
Job Description
- Oversee a team of customer service Associates and ensure they are providing an exceptional client experience.
- Mastermind creative ways to deliver an exceptional client experience.
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience
- Mastermind creative ways to deliver an exceptional client experience
- Develop and oversee the implementation of client service protocols
- Resolve complex client problems or disputes in a professional manner
- Coach and support team members to help them meet departmental goals
- Keep records and documentation of client interactions for training purposes