Client Relationship Executive

Roles and Responsibilities :

• Planning and delivering CRM strategies across the organisation
• Addressing customer concerns and complaints.
• Coordinating with the sales team.
• Co-ordinate with dealers and distributors about the booking of order/delivery/payment.
• Create plans to address clients business needs.
• Generating Sales reports Preparing quotation for sales inquiry/ preparing delivery notes.
• Building long-term relationships with key clients.
• Increasing brand loyalty and expanding the company brand.
• Advise clients on creating profitable processes.
• Doing regular follow up with clients to ensure they are satisfied.

Key Skills

• Good Communication Skills.
• Background in customer service.