Client Partner

We are seeking a diligent Client Partner to accurately process medical claims transactions and ensure adherence to customer-provided turnaround times. This is a non-voice process role that requires strong attention to detail, good analytical skills, and the ability to work in rotational shifts. The ideal candidate will be a proactive participant in all training activities and will possess a strong understanding of how their work impacts our customers' Key Performance Indicators (KPIs).

Key Responsibilities

• Accurately process medical claims transactions.
• Strive to achieve and maintain productivity standards.
• Adhere to customer-provided turnaround time requirements.
• Actively participate in all training activities, including induction, client-specific, and refresher training on billing and compliance.
• Possess a strong ability to understand the impact of the process on customer KPIs.

Skills and Qualifications Required

• Good communication and analytical skills.
• Good typing speed is important for this role.
• Should be flexible to work in rotational shifts.
• This is a non-voice process and does not require any call center skills.