Client Order Coordinator

Key Responsibilities:

Client Service & Communication:

• Respond to internal client inquiries via email or Salesforce chatter.
• Provide exceptional customer service to both internal and external customers.
• Communicate project progress with different teams.

Project & Document Management:

• Assist in EMC/EPS projects such as Group Split projects, minute book uploads, and various filings (Annual Reports, Corporate Transparency Act, Business Licenses).
• Review and process legal documents.
• Fulfill customer orders across multiple jurisdictions.

Data & System Management:

• Maintain and update customer records, including contact information and other updates.
• Navigate multiple databases (company records, Navigator, etc.) quickly and accurately.
• Problem-solve issues related to customer documentation.