Client Onboarding Manager

This is likely to be the role for you if:

• You want to further develop your career in the Alternative Investment Funds Industry and have 4+ years experience working in the funds industry with Business Administration and Corporate Secretarial experience considered an advantage;
• You can foster self-starter mentality across the team, including the ability to drive operational effectiveness and creative solutions by thinking outside of the box ;
• You are a strong analytical thinker, with an ability to think critically and prioritize competing demands, both individually and across the team, in a fast-paced environment;
• You have experience in effectively motivating others, conveying your expectations through goal setting while leading by example;
• You are competent to act independently building rapport and enhancing working relationships internally and externally;
• You have been responsible for the creation and maintenance of various KPIs within previous roles;
• You are proficient in creating procedures and processes within a team to ensure timely deliverables on daily tasks;
• You have a proven track record of managing and developing a team;
• You are adept in accomplishing team results by communicating job expectations, planning, monitoring and appraising goals;
• You encourage initiative, adaptability and resilience and the ability to quickly align your priorities with client s varying requirements and/or timelines;
• You promote and exemplify a high level of attention to detail coupled with superior organisational skills and take pride in delivering high quality work.

Your responsibilities will be:

• Lead and coordinate Officers and Senior Officers on the team, which will act as the day to day point of contact for the client during the onboarding process.
• Manage and further develop client relationships, from the time of onboarding to launch of fund structure;
• Ensure effective delegation and coordination of various tasks involved throughout the onboarding stage, proactively predicting and mitigating any potential issues and anticipating clients needs;
• Monitoring and enhancement of various onboarding functions, including the review of client information and due diligence/KYC documents gathered for submission for compliance approval;
• Ensure to champion engagement with internal teams to drive operational effectiveness and identify and improve the efficiency of outcomes;
• Cultivate areas for process improvement, facilitate training and support to the team, through effective recognition of any training needs;
• Responsible for the success of each client onboarding from outset through to launch of fund structure, ensuring KPI standards are maintained;
• Ownership of the monitoring of internal policies and procedures, ensuring these are consistently reviewed and adhered to;
• Involvement in global projects across various alterDomus offices encompassing ad-hoc areas to further develop alterDomus global business strategy.

Technical knowledge:

• You will have prior experience in areas such as contract negotiations, legal entity formation requirements across various jurisdictions including Limited Partnerships;
• Strong understanding of Compliance, AML and KYC, Regulatory frameworks across the EU;
• Previously worked with funds that have come under AIFM Directive and understand the characteristics and key passporting and marketing fundamentals;
• Proven background in implementing methods to develop high performing teams;
• Past experience in designing and reporting of key data metrics, as required by the business;
• In-depth knowledge of Luxembourg Fund Industry is an advantage.