Monitor the timely and accurate receipt of client and investor communications via fax and email.
Ensure all investor activities and transactions are processed promptly and in full compliance with fund documentation, anti-money laundering (AML) requirements, statutory regulations, and internal policies.
Open new investor accounts ensuring all due diligence and KYC/AML documentation requirements are satisfied.
Accurately process investor subscriptions, redemptions, and transfers as per fund guidelines and regulatory standards.
Handle follow-up queries from investors in a professional and timely manner, escalating issues when necessary.
Respond to routine email and fax queries from investors and fund managers in a prompt and courteous manner.
Deliver accurate and timely investor communications such as statements, contract notes, and other relevant documentation.

Maintain a detailed knowledge of relevant fund offering documentation (prospectus, subscription agreements, etc.).
Demonstrate thorough understanding of local and international regulations applicable to the fund domicile.
Ensure strict adherence to all internal policies and procedures, with a strong focus on AML and compliance controls.

Several years of prior experience in financial services, particularly in investor services or fund operations.
Knowledge of hedge fund processing and experience working with alternative investment structures is a strong advantage.
Strong administrative and organizational skills, with keen attention to accuracy and detail.
Proven ability to manage pressure and high workloads, especially during peak periods such as month-end or NAV cut-offs.
Ability to work effectively as part of a global/virtual team across different time zones and geographies.
Proficiency in financial systems and standard IT tools (e.g., Excel, workflow tools, transfer agency platforms).
A third-level qualification, preferably in a business, finance, or numerical discipline.

CIBOP/ Investment Banking