Chief Mixologist

• Responsible for bar/lounge daily shift operations and supervision of staff.
• Assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods, and manages property liquor inventories and controls.
• Strives to ensure guest and employee satisfaction while maintaining the operating budget.
• Accountable for enforcing all legal obligations professionally and consistently.
• Determines training needs to accomplish goals, then implements the plan.
• Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Candidate Profile:

• Education and Experience:
• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Core Work Activities:

• Managing Bar/Lounge Operations:
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state, and Federal beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, cost controls, beverage potentials, mix of sales analysis for beverages, issue & returns, food standards, and period-end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements, and payroll progress reports to assist in the financial management of the department.
• Participates in the management of department controllable expenses to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards, and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.
• Leading Bar/Lounge Team:
• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the Bar/Lounge staff regarding each event.
• Ensuring Exceptional Customer Service:
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
• Managing Human Resource Activities:
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

Equal Opportunity Statement:

• Marriott International is an equal opportunity employer.
• We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
• We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.