ACAcme Services
Chief Manager - Policy Issuance
Mumbai ₹4-12 LPA Posted 18 Jul 2025
FULL TIME
Angular
React
Redis
Mongodb
Mysql
Job Description
- Manage a team at business partner site to enable smoother on boarding experience of online customers
- Is responsible for End-to-End management of queries and escalations of channel partners
- Responsible for the direction, control and management of emails/calls and responses in close coordination with departments Medical Underwriting, Business Partners, TPA s, Finance etc
- Enhance customer experience with effective communication
- Continuously improve systems and processes with focus on quality and enhancing customer experience
- Candidate should be capable to gather requirement data with reasonable data crunching skillset to create insightful dashboards for appropriate tracking & process improvement actions / solutions. He shall be a good time manager & team player with ability to deliver under aggressive timelines.