Central Accounts Payable Operations Design

Lead the design and development of centralized accounts payable (AP) operations encompassing invoice receipt, reconciliation, approvals, pay advice, and payment processes within a Global Capability Centre (GCC) setup. Drive business process excellence, organizational structuring, change management, and knowledge transfer initiatives.

Key Responsibilities:

• Lead design and development of centralized AP operations across key processes: invoice receipt, reconciliation, approvals, pay advice, and payment
• Define business support operations processes, organizational structure, job functions, roles, and responsibilities
• Conduct skill mapping and identify job function training needs
• Establish process excellence metrics, measurement methodologies, and continuous improvement cycles
• Support Invoice to Payment (I2P) 'To-be' process design and development
• Collaborate with Change Management teams to define and execute change strategy, plans, communication, and training
• Document all business processes related to Central Accounts Payable operations at a detailed Level 5
• Deliver Knowledge Transfer (KT) sessions to designated team members
• Support enablement of AP operations via SAP Ariba solutions

Required Skills & Experience:

• Deep knowledge of Accounts Payable support operations in a GCC environment
• Proven experience in designing and developing centralized AP operations organizational structures and job/role definitions
• Strong experience with detailed Level 5 documentation of business processes
• Working knowledge of SAP Ariba in the context of AP operations
• Experience collaborating with Change Management teams on communication and training strategies
• 10+ years of relevant experience in global centralized AP operations design
• Financial Services industry exposure is preferred

Additional Information:

• Full-time role
• Primary work location: SCB Chennai office; alternate option: SCB Bangalore office