AW

Campus Technical Solutions Engineer

Awake Security
Bangalore3-8 LPA Posted 1 Sept 2025
FULL TIME
Configuring
Wireless Networking
Designing

Job Description

  • Post-sales technical support of Arista Campus products and solutions.
  • Respond to customer product inquiries via telephone or in written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance, product application or compatibility matters.
  • Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
  • Recreate customer network issues in a dedicated lab environment (as needed).
  • Document customer communication and recurring technical issues to support product quality programs and product development.
  • Bachelors in CS/IT/EC/EE or similar
  • Working knowledge of networking industry, products, and protocols
  • Minimum of 2-3 years hands-on experience on wireless networking
  • Designing, deploying, configuring, troubleshoo

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