Campaign Manager CoE

Functional:

• Telco/digital CVM knowledge, experience is preferable
• Experience in Customer delivery management & business operations in telecom/digital
• Highly Skilled in excel/Spreadsheet, Access,

Behavioural:

• Excellent problem solving skills combined with a strong business acumen
• Ability to understand technical nuances and work with cross functional teams to anticipate & resolve issues
• Bias for action and can break down complex problems into steps
• Good collaborator and a team worker
• Excellent verbal and written communication skills, interpersonal skills

The main role purpose of the Campaign Manager is to support Consumer Value Solution (CVS) team in campaign design, configuration & new project deployment

Key Job Responsibility

• Be the single point of contact between Client Marketing and Comviva for design & configuration of campaigns
• Ensure the campaign-to-market process for assigned campaigns is managed to a high standard and within SLA
• Understand Comviva product features in-depth and recommend best suitable campaign design
• Act as active team player at time of deployment of new projects
• Augment Comviva s best practice campaign knowledge. Ensure practices and knowledge are documented and molded into effective processes
• Identify & recommend opportunities for improvement in campaign design & configuration processes
• Identify & recommend opportunities for Comviva product features enhancement