Key Responsibilities:

Administer and manage the SharePoint Online environment, ensuring its health, availability, and security.
Understand and manage different types of sites used in SharePoint Online (e.g., Communication Sites, Team Sites).
Possess in-depth knowledge of SharePoint Online and OneDrive for Business limitations and common known issues, and provide effective resolutions.
Hands-on experience with configuring and managing Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles, and SharePoint Online Search.
Stay abreast of the latest features and deprecated functionalities in SharePoint Online.
Possess basic knowledge of directory synchronization tools such as DirSync, Azure AD Sync, or Azure AD Connect for identity management.
Understand the functionality and execution of Point-in-time restore in SharePoint Online.
Apply good knowledge of retention policies, Data Loss Prevention (DLP), and E-discovery holds within Office 365.
Troubleshoot and resolve OneDrive for Business sync issues.
Demonstrate understanding of Office 365 Groups and Permissions management in SharePoint Online.
Possess knowledge of Office 365 Licensing impacts on SharePoint and OneDrive.
Utilize basic knowledge of tools like Fiddler, Search Query tools, and SharePoint Designer for analysis and support.
Provide support for MS Outlook in relation to SharePoint/OneDrive integration.

Technical Skills (Core):

C2H_Sharepoint Online admin