Business Manager

• Develop and implement strategies to ensure a positive guest experience that exceeds expectations.
• Work collaboratively with department managers to ensure smooth operations across all functions.
• Anticipate guest needs and respond promptly and appropriately.
• Establish and maintain performance and customer service standards for staff.
• Maintain full knowledge of outlet operations, including policies, specials, VIP guests, and events.
• Staff the outlet appropriately based on operational requirements.
• Maintain strong vendor relationships to assist in purchasing decisions.
• Review employee behavior, appearance, and performance regularly.
• Conduct daily meetings to ensure all departments are functioning effectively.
• Manage budgets and expenses, analyze financial data, monitor sales, and ensure profitability.
• Maintain accurate statistical and financial records.
• Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.

Job Requirements:

• Minimum 5 years of experience handling complete business operations in the Food & Beverage industry.
• Proven experience in fast food or quick-service restaurant management preferred.
• Strong leadership and team management skills.
• Ability to manage budgets, analyze financial information, and drive profitability.
• Excellent organizational, problem-solving, and decision-making abilities.
• Knowledge of health, safety, and licensing compliance in the food industry.