Business Development Manager

Key Responsibilities

1. Lead Generation & Client Acquisition

• Identify potential business opportunities through market research, networking, cold calling, and online platforms.
• Generate qualified leads and manage the full sales cycle from prospecting to closing deals.
• Maintain a strong sales pipeline and ensure consistent follow-ups with prospective clients.

2. Strategic Planning & Market Expansion

• Develop and implement growth strategies aligned with company objectives.
• Analyze industry trends, customer needs, and competitor activities to identify new markets and opportunities.
• Collaborate with the marketing team to design and execute campaigns to attract new clients.

3. Relationship Management

• Build and maintain strong relationships with key clients, stakeholders, and partners.
• Represent the company at conferences, trade shows, and networking events.
• Provide excellent customer service to ensure client satisfaction and retention.

4. Proposal & Contract Management

• Prepare customized proposals, presentations, and business pitches.
• Negotiate terms and pricing in line with company guidelines.
• Ensure timely and accurate completion of contracts and agreements.

5. Reporting & CRM Management

• Maintain accurate records of sales activities using CRM tools (e.g., Salesforce, Zoho, HubSpot).
• Report regularly on sales forecasts, targets, and performance metrics to senior management.
• Provide feedback to product and service teams to improve offerings based on client insights.

Qualifications

Essential:

• Bachelor's degree in Business Administration, Marketing, or related field
• Proven experience (2–5+ years) in sales, business development, or account management
• Strong understanding of B2B/B2C sales processes

Desirable:

• MBA or equivalent post-graduate qualification
• Industry-specific knowledge (e.g., tech, pharma, healthcare, education)
• Experience in CRM and sales automation tools

Skills & Competencies

• Strong communication and interpersonal skills
• Strategic thinking and analytical ability
• Negotiation and persuasion skills
• Goal-oriented with a proven sales track record
• High level of initiative and ability to work independently
• Proficiency in MS Office and CRM platforms