Business Analyst: Payment Domain

We are seeking a seasoned Senior Business Analyst to drive the evolution and positioning of our digital banking solutions. You'll work closely with customers, internal teams, and partners to shape offerings that align with current needs and anticipate future trends. The ideal candidate is not just analytical but also visionary—able to conceptualize solutions on the fly, evaluate competitive landscapes, and influence go-to-market strategy across regions.

Key Responsibilities

• Engage with banking clients to capture requirements and propose best-fit digital banking solutions.
• Customize and tailor solutions as per specific client requirements outlined in RFPs, RFIs, and RFQs—often within short timelines.
• Design solution blueprints in real time, leveraging deep knowledge across Mobile Banking, Internet Banking, Chatbots, APIM, and Agency Banking.
• Develop client-specific product presentations and demonstrations aligned to the prospect's pain points and business context.
• Conduct competitive analysis of market-leading solutions.
• Track market and regulatory trends across India, Southeast Asia, Middle East, and Africa to shape future-ready solutions.
• Collaborate with product and technology teams to enhance solution offerings based on field insights.
• Lead solution design for RFPs, proposals, and strategic sales conversations.
• Advise internal stakeholders on innovations and use of AI/ML, composable architecture, and hyper-personalization in digital banking.
• Bring prior Presales experience, preferably in the BFSI domain.
• Demonstrate proven experience in conducting product demonstrations and articulating business value to stakeholders.
• Possess experience in business analysis and solution design for Omnichannel solutions (Retail and Corporate Banking) or similar products.
• Have experience in the analysis or implementation of mobile applications related to financial products and services.

Requirements

• Proven expertise in Omnichannel Banking, API ecosystems, conversational banking (chatbots), and financial inclusion models like Agency Banking.
• Strong understanding of the competitive landscape and key differentiators in digital banking platforms.
• Ability to think on your feet and craft solutions in dynamic client-facing environments.
• Strategic mindset with hands-on experience in translating business needs into scalable tech solutions.
• Excellent communication, stakeholder engagement, and cross-functional collaboration skills.