Job Description
Inviting applications for the role of Business Analyst, Order Management
In this role, you will be part of the order management team and would be independently handling all Order processing requirements
Responsibilities
Should have strong Order Management knowledge
This role requires frequent interaction with client through telephonic and email communication
Sound knowledge of Manufacturing Processes (Procurement, Logistics, SCM etc.)
Comply with and maintain knowledge of applicable rules, legislation, regulations, standards and best practices
Support the Project coordinator for operational excellence and exceeding KPI targets
Responsible for developing Process Flow, SOPs and documentation
Sales Order, Purchase Order creation in SAP
Follow up with Vendors for timely delivery of material
Close co-ordination with logistics/cross functional teams to resolve any issues
Correcting any errors which are received due to incorrect entry of orders by Supplier/Customer and ensuring they are in system for further processing
Email Management
Analytical and Problem solving skills
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in any stream.
SAP Functional Knowledge
MS - Office (Excel, Word)
Flexibility to any shift
Strong E-mail and Customer call handling etiquettes
Strong Oral and written Communication skills
Preferred Qualifications/ Skills
SAP Hands on Experience
E-mail/Workflow handling tool exposure
Manufacturing Industry Experience/Exposure