Business Analyst

Roles and Responsibilities:

• Gather, analyze, and document business requirements for capital market and investment banking projects.
• Work closely with stakeholders from business, IT, operations, and data teams to understand needs and deliver solutions.
• Support transformation projects by mapping processes, analyzing data, and driving change initiatives.
• Collaborate with cross-functional teams using Agile methodologies, tools like JIRA and Confluence.
• Conduct gap analysis and design business solutions in alignment with project goals.
• Facilitate meetings, workshops, and discussions to collect inputs and communicate progress.
• Prepare clear documentation such as business requirement documents (BRDs), user stories, and process flows.
• Support testing and implementation phases by validating requirements and ensuring smooth transition to operations.
• Contribute to change management by helping with communication, training, and adoption activities.
• Use tools like SQL and Excel to perform data analysis and support decision-making.

Skills Required:

Knowledge:

• Strong business analysis, requirements gathering and design technique skills
• Change management and implementation management techniques and approaches
• Basic business reengineering knowledge

Experience:

• Relevant experience in a business analysis role working on complex projects across countries or regions
• Overall financial services industry knowledge with specific functional expertise
• Experience in business analysis, solution design, change & implementation or consulting activities
• Analytical and problem solving skills
• Ability to work independently and proactively
• Experience with running meetings over video or teleconference
• Knowledge of MS Office and business analysis tools
• Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user
• Experience with transformation changes design & initiation (D&I) are an advantage
• Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Effective communication, inter-personal and negotiating skills
• Proven ability to work across regions, senior stakeholders and business sponsors

Education:

• Transformation skills (BA skills, Process Mapping, Data analysis and knowledge of SQL, Agile- experience with Agile Ways of Working, JIRA, Confluence)
• Cross functional Stakeholder Management (Business, IT, Data, Ops etc)