Business Analyst

• Develop real-time dashboards and reports to track Key Performance Indicators (KPIs) and compare them with the Annual Operating Plan (AOP).
• Analyze data from multiple sources (e-commerce sales, customer interactions, vendor data, and financial metrics) to identify trends and provide actionable insights.
• Conduct deep data analysis to generate insights that support business finance, sales, and marketing strategies.
• Present data-driven recommendations to stakeholders for optimizing pricing, promotions, and customer experience.

2. Reporting & Automation

• Establish reporting standards and collaborate with the team to develop automated reporting solutions.
• Simplify and automate reports and analytics processes to enhance efficiency and enable self-service access for stakeholders.
• Ensure uniformity and consistency in data-driven decision-making by standardizing analytical methodologies.

3. Business Process Optimization

• Map, design, and improve business processes for operations, sales, marketing, and supply chain.
• Identify pain points across departments and implement data-driven process improvements.
• Manage small to large projects focused on business process enhancement and automation.
• Work with cross-functional teams to enhance operational efficiency and scalability.

4. Data Management & Insights

• Ensure access to structured data while maintaining data security and integrity.
• Work closely with leadership to leverage data for strategic decision-making
• Identify opportunities for process automation as per business need.

5. Stakeholder Collaboration & Reporting

• Work closely with sales, marketing, supply chain, and finance teams to align data insights with business objectives.
• Assist leadership in making data-backed business decisions to drive revenue growth.
• Prepare and deliver presentations on insights, recommendations, and project updates to management and stakeholders.

Specifications:

• Prior experience in a D2C, FMCG, e-commerce, or consumer goods environment is preferred.
• Strong problem-solving and critical thinking ability
• Excellent communication and stakeholder management skills
• Ability to work independently and in cross-functional teams
• Strong presentation and storytelling skills using PowerPoint